Privacy Policy

Effective Date: 20th Jan, 2026

1. Introduction

JLS Home Buyers LLC Doing Business As U Turn Homes (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, submit information through our forms, communicate with us, or use our services.

Company Information:

JLS Home Buyers LLC Doing Business As U Turn Homes

10 Winters Ct, Plainview, NY 11803

Phone: +1 516-342-3442

Email: [email protected]

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2. Information We Collect

We may collect the following categories of information:

a. Personal Information

• Full name

• Email address

• Phone number

• Mailing address

b. Property Information

• Property address

• Property condition details

• Ownership and occupancy information

• Repair or financial details voluntarily provided

c. Communication Data

• SMS messages

• Phone call records

• Emails

• Form submissions

d. Technical & Usage Information

• IP address

• Browser type

• Operating system

• Pages visited and interaction data

This data may be collected using cookies, analytics tools (such as Google Analytics), and similar technologies. This information does not personally identify you.

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3. How We Use Your Information

We use the information collected for the following purposes:

• To respond to inquiries and requests

• To evaluate properties and provide purchase offers

• To communicate with you via phone, email, or SMS (with consent)

• To schedule appointments and send service-related notifications

• To improve website performance and user experience

• To comply with legal, regulatory, or contractual obligations

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4. SMS & Mobile Messaging Compliance (A2P 10DLC)

If you provide your phone number and explicitly opt in through our website forms by checking a consent checkbox, you agree to receive SMS messages from JLS Home Buyers LLC DBA U Turn Homes.

These messages may include:

• Appointment confirmations and reminders

• Property-related updates and follow-ups

• Account notifications (estimates, pricing, or service updates)

• Promotional and marketing messages (only if explicitly opted in)

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP. For assistance, reply HELP or contact us directly at +1 516-342-3442.

SMS consent is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors for support services such as customer service. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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5. Consent

By submitting your information through our website, forms, or communication channels, you consent to the collection and use of your information as described in this Privacy Policy.

SMS consent, where applicable, is collected separately through clear and conspicuous opt-in language.

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6. Information Sharing & Disclosure

We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.

We may disclose information only in the following circumstances:

• To subcontractors or service providers who assist in operating our website, CRM systems, messaging platforms, or customer service functions, under strict confidentiality obligations

• To comply with legal obligations, court orders, or lawful requests

• To protect the rights, property, or safety of our company or others

• In the event of a merger, acquisition, or asset sale (you will be notified if applicable)

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7. Third-Party Services & Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or privacy practices of those third parties. We encourage you to review their privacy policies before providing any information.

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8. Cookies & Advertising

We may use cookies, pixels, and similar technologies to:

• Analyze website traffic

• Improve user experience

• Deliver relevant advertisements

Third-party advertising platforms may use cookies to display ads based on prior website visits. These technologies do not collect personally identifiable information.

You may control or disable cookies through your browser settings.

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9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

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10. State Privacy Rights

We comply with applicable state and federal privacy laws, including the California Online Privacy Protection Act (CalOPPA), where applicable. We do not distribute personal information without consent.

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11. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

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12. Online Privacy Policy Only

This Privacy Policy applies solely to information collected online through our website and digital platforms, and not to information collected offline.

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13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

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14. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

JLS Home Buyers LLC Doing Business As U Turn Homes

10 Winters Ct, Plainview, NY 11803

Phone: +1 516-342-3442

Email: [email protected]